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Midwest Professional Insurance

4037 Central St
Kansas City, MO 64111

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About Midwest Professional Insurance

About Midwest Professional Insurance

MW Insurance is independently owned and locally operated to handle your insurance needs. We focus on Kansas City and offer affordable and reliable insurance choices all across Kansas.

We will help you find the right combination of tailored, personalized insurance coverage at just the right price to fit your needs.

Felisha McDougald, CIC CPRM MLIS

Agency Risk Advisor and Owner

"I am passionate about building relationships and bringing real value to those relationships". At Midwest Professional it is understood that the entire team must be committed to going above and beyond in serving their clients. "Our mission is to serve with integrity, compassion, and love". Felisha serves her Commercial Clients by understanding their business and providing them with products and tools that protect their investment and save them money. Felisha is known for her boundless energy and enthusiasm that she brings to her roles as a Wish Granter for Make A Wish and her board positions or volunteer work for great organizations like Children's Mercy Hospital, Hospice House and Junior League of Kansas City to name a few.


General Liability | Professional Liability | Construction | Financial Services | Bonds | Cyber


  • cic
  • cprm
  • mlis

Phone: 913-747-1000 | Text: 913-359-9121


Darren Newell
Darren Newell

Independent Agent

Darren Newell, born and raised in Shawnee, Kansas, is a broker agent at Midwest Professional Insurance (MPI). He writes both personal and commercial lines of insurance treating each client as an extension of his own family. Darren’s passion for insurance coverage and the security it offers the community, coupled with his experience in the hospitality industry, prompted his transition into insurance in order to help provide a better quality of life for his family. Darren’s life as an insurance agent allows him to take care of people and their assets at a very high level. He takes pleasure in getting to know his clients on a personal level so he understands how he can best help them feel at ease in the knowledge that when their worst day comes, they are protected.


Auto | Home | Commercial | Life | Health | Flood | Condo | Boat/Watercraft | Classic Car | Motorcycle | Renters | Umbrella


Cell Phone: 913-275-2446

Lani Esguerra
Lani Esguerra

Agency Rocket Scientist / Operations and Project Manager

Lani is a problem solver and a go-getter. She loves spreadsheets and logic puzzles - they are food for her brain! She likes to think within the box, outside the box, and even transform that box into a treasure chest full of possibilities. She likes to make tasks easier and simpler in order to produce the required results and then aim for the next high up or start the quest for the next breakthrough.

When you need something - Lani is your girl! She has a knack for rolling up her sleeves and figuring things out on her own, but she knows when to ask questions and what questions to ask. She will make it happen if it needs to happen or she'll offer practical alternatives. She's a Rocket Scientist for sure!



Phone: 913-747-1000 | Text: 913-359-9121

Royce Paraiso
Royce Paraiso

Personal Lines CSR for Felisha

A big part of Royce's role is helping find the right insurance for our clients - and she loves it! She provides quality service to build relationships with them and, more importantly, maintains those relationships through effective communication. She's looking forward to growing her knowledge and expanding her responsibilities within the agency. When she's not working, she enjoys fishing with her family or visiting relatives.


Phone: 913-747-1000 | Text: 913-359-9121


Leslie Diaz
Leslie Diaz

Personal Lines Ambassador

Professional, knowledgeable, and motivated Insurance Agent specializing in Property and Casualty sales. Fluent in both Spanish and English. Skilled at building connections and applying creative approaches to develop profitable and mutually beneficial businesses. Excellent communication skills combined with analytical and attentive nature. Goal-oriented - not only in my career field but outside of it as well, as I am a businesswoman and a devoted mother to my beautiful children and family.


Phone: 913-747-1000 | Text: 913-359-9121


Jamie Palonson
Jamie Palonson

Commercial Lines CSR (Renewals)

Most little girls dream of becoming a princess, fairy, or famous singer. Not me… I dreamt of becoming a certified public accountant! Challenges, client interaction, problem-solving, and analyzing data are all things I enjoy with Accounting. While I love numbers, data, and problem-solving, I love helping people even more. The most prideful moments I have are moments that include helping a client in some way – solving a problem, educating the client on options, or simply putting a smile on their face. While I never imagined working in Insurance, now that I am… I couldn’t imagine it any other way!


Phone: 913-747-1000 | Text: 913-359-9121



IT is our one-stop-resource for frustration and re-iteration. Here and only here can you go from blissful to crazy in 2.2 seconds, only to be blissful again at the possibility of a fix, only to crazy to know they will need your computer for about 45 minutes. ‘About’ is a guestimate within an hour or so – and a fix MAY be that you can no longer do things that way- ever again- because it doesn’t work.

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Be Grateful - Always

Servicing States

  • Kansas
  • Missouri
  • Illinois
  • Colorado
  • Idaho
  • Texas
  • Louisiana
  • Oregon
  • Florida
  • North Carolina
  • Tennessee
  • Nevada


Partner Carriers

  • Ace
  • American Modern
  • Bristol West
  • Chubb
  • Condon Skelly
  • Encompass
  • Foremost
  • Hagerty
  • Kemper
  • Liberty Mutual
  • Markel
  • MetLife
  • Nationwide
  • Progressive
  • Safeco
  • The Hartford
  • Travelers